Privacy and Cookie Statement

This Privacy and Cookie Statement was last updated on November 1, 2023.

Introduction

This is the Privacy and Cookie Statement of ABC Auctions, a trademark of LKW Store & Services Srl.

If you are a customer, visit our website or have contact with our customer service, you share your personal data with us. Details such as your name, phone number or email address are all data that we can relate to you. A such, we make every effort to process your personal data carefully. In this Privacy Statement you can read how ABC Auctionsand handles your personal data.

We recommend that you read this document carefully. If you have any questions please contact our Data Protection Officer by e-mail at dpo@abc-auctions.ro.
Please do not use this e-mail address for customer service related questions. Please contact our customer service at customer-service@abc-auctions.ro or via the form on our contact page (link pagine de contact site).

This Privacy Statement applies to all personal data processed by ABC Auctions from anyone using our services, website or other applications and mobile platforms (“Platform”), such as our visitors, bidders and customers on all auctions, related domains, including all underlying entities and subsidiaries. These personal data are processed in accordance with applicable data protection legislation, more specifically the EU Directive 2016/679, also known as the General Data Protection Regulation (‘AVG’), as well as any other future legislation and additional national legislation.

This Privacy Statement also explains how you can request us to modify, limit or remove your data. ABC Auctions will do its utmost to keep your personal information correct and up-to-date. To do so we require your help, as such please notify us of changes in your personal details by contacting our customer service.

ABC Auctions is entitled to change the content of this Privacy Statement without informing the visitor. The implementation of the change on the website is sufficient for this. The most recent version of this Privacy Statement can be consulted on our website.

Who is responsible for processing your data?

ABC Auctions belong to LKW Store & Services Srl, a private company under Romanian law, established on Calafatului street 117, Braniste (Podari), Dolj County, registered with the Trade Register under number RO 26425331.

For the purposes described in this Privacy and Cookie Statement (“Statement”), the above entities are considered “joint data controllers”, who together determine the means and purposes for the collection, storage, disclosure, use and other types of processing of personal data.

Any reference to “we,” “us” or “our” in this Statement shall refer to ABC Auctions.

Data Protection Officer:

Calafatului street 117
Braniste (Podari)
Dolj County, Romania
dpo@abc-auctions.ro

What is personal data?

Personal data is any data that we can relate to you such as your name, address, postcode, place of residence, telephone number or e-mail address, but also data like your IP-address and IBAN-number. As well as any other information that is unique to you, like your ABC Auctions bid data or purchase history.

What personal data do we process from you?

As part of creating an account, ABC Auctions collects personal information necessary to provide you with services and to execute the agreement with you:

To create a private account we collect and process at least the following (personal) data from you:

First name and surname
Address, postal code and city
Country
E-mail address
(Mobile) phone (for SMS verification)

To create a business account we collect and process at least the following (personal) data from you:

First name and surname
Company name
Address, postal code, town
Country
E-mail address
(Mobile) phone (for SMS verification)
Branche/industry
VAT number
Trade register number

For a collaboration with us as a client (seller) we collect and process at least the following (personal) data from you:

First name and surname
Company name
Address, postal code, town
Country
E-mail address
(Mobile) phone number
VAT number
Trade register number
IBAN number

For bids and for managing the website and content:

Technical and anonymized data
Your feedback on the use of our Platform and any other information you send us via the functionalities of the Platform, which enables us to improve the functionalities of our website and Platform
Anonymous data that cannot be traced back to a person, for reporting purposes

For successful bids and purchases:

Purchased lot information
Your bank details (‘IBAN number’)
Payment methods and when the payment is made

In certain cases, we may ask to see your identification in order to establish your identity.

What is the purpose of processing personal data?

ABC Auctions may collect, process and store your personal data within certain limits to ensure that ABC Auctions can continue to function optimally. These processes are based on various legal grounds, depending on the exact circumstances. We handle your personal data with care and take both technical and organizational measures to protect them.

ABC Auctions processes and uses your (personal) data for the following purposes:

Concluding and executing an agreement

ABC Auctions needs certain personal data from you in order to enter into an agreement with you and to properly execute and settle it (delivery). Without these data we are not able to build a relationship with you or to execute an agreement.

The data that is collected, processed and stored for this purpose is necessary for the relationship between you and ABC Auctions to properly develop and function.

The necessary data are collected during the registration process of your account and further during the relationship between you and ABC Auctions.

Legal Obligations

In certain cases ABC Auctions needs your personal data to meet legal obligations.

For example, we may use your personal data to combat money laundering and terrorism, to assist competent authorities in their investigations or to comply with tax laws.

Anti-money laundering legislation and combating terrorism
As an auction house, ABC Auctions must comply with international laws and regulations, such as those concerning combating money laundering. ABC Auctions is obliged to prevent, recognize, counteract and report money laundering practices. ABC Auctions processes the following personal data for this purpose:

Name and address details
E-mail address and phone number
VAT number (for business accounts)

Fiscal legislation
ABC Auctions is obliged to process data of its clients, so that fiscal obligations of ABC Auctions and the client can be fulfilled. ABC Auctions is obliged to provide tax authorities with information and to share your data with these authorities. ABC Auctions processes the following personal data for this purpose:

Name and address details
E-mail address and phone number
Invoice data
VAT number (for business account)

Judicial authorities
ABC Auctions is obliged to assist and inform judicial authorities. This concerns for example the police, the public prosecutor, courts or supervisory authorities.

This may include all data collected, processed and stored by ABC Auctions from you as part of the relationship between you and ABC Auctions.

Privacy law
ABC Auctions must also process your personal data, precisely to be able to protect your privacy. ABC Auctions must be able to react in the right way when you want to use your rights or when the Romanian Data Protection Authority asks us a question.

This may include all data collected, processed and stored by ABC Auctions from you as part of the relationship between you and ABC Auctions.

Commercial purposes
The use of your personal data for commercial purposes, such as direct marketing, is covered by this Privacy and Cookie Statement.

ABC Auctions wants to be able to approach you as a (potential) client and wants to inform you about possibly interesting auctions. You will only receive newsletters containing information related to our auctions. The personal data that ABC Auctions collects, processes and stores for this purpose are:

Name
E-mail address
IP address

If you do not wish to receive the newsletter, you can unsubscribe. To withdraw your consent, you can use the ‘unsubscribe’ hyperlink, which you can find at the bottom of our newsletters. If you wish, you can also send your request to our Data Protection Officer by e-mail at dpo@abc-auctions.ro.

Functioning of the websites and apps
ABC Auctions collects, after your acceptance or consent, information about your website (and app, if applicable) use by means of cookies. This with the purpose of providing you with the best possible experience that matches your preferences.

These are used if you accept our cookies or if you have created an account, to provide you with specific offers based on your browsing and purchasing behaviour, in which case you have given us permission to do use these.

Due to a legitimate interest of ABC Auctions
ABC Auctions may collect, process and store your personal data within certain limits to ensure that ABC Auctions can continue to function optimally.

In other cases ABC Auctions may appeal to its “legitimate interest”. ABC Auctions always weighs the interests of the user against the possible consequences for your privacy. ABC Auctions always chooses an approach that protects your personal data as best as possible.

This is the case for the following purposes:

To proactively inform (potential) clients about the services of ABC Auctions
To enable relationship management
To handle (potential) customer communications and complaints
To perform KYC (Know-Your-Customer) processes when offering our services to new customers
To provide training and coaching for employees
To implement internal improvements to our services that benefit the customer
To provide you with online auction services, including:
Facilitating online auctions on our websites and apps
Registering and closing auction bids
Informing participants about an auction and its progress
Providing information to a seller and/or customer as part of an auction and/or a third party involved in conducting auctions
The preparation and issue of invoices
To save your (personal) registration details in a database in order to facilitate your (future) participation in the auction(s)
To perform audits and security checks in relation to the website
To inform you about functional changes to the websites and/or apps and provide you with important information about participating in an auction or using auction services
To ask for your feedback on a new webpage to optimize the website
In case you accept our cookies: to measure your experience in an anonymous way in order to optimize the websites and apps.
To allow you to pick up goods or to allow the delivery service to ship the good purchased to you
To do our administration and meet our tax obligations

In all other cases ABC Auctions will ask your explicit permission. You have the right to withdraw your consent at any time. You may exercise this right by contacting our Data Protection Officer at dpo@abc-auctions.ro.

From whom do we process personal data and how do we obtain this data?

We process the personal data of anyone who has (had) direct or indirect contact with ABC Auctions, such as bidders and customers.

We obtain the data directly from you when you visit our websites or other applications and mobile platforms, create an account and enter certain information and when you contact our customer service.

Personal data we collect automatically.

Regardless of whether you participate in one of our auctions, we automatically collect certain information when you visit our websites or other applications and mobile platforms. This includes your IP address or the date and time you logged on to our websites and/or apps.

Processing of special personal data

ABC Auctions shall not collect and/or process any special categories of personal data of you, such as race or ethnic origin, political opinions, religious or philosophical convictions, or which show membership of a trade union, genetic data, biometric data with a view to unique identification of a person, data concerning health or data concerning sexual behaviour, as defined in the AVG article 9.

Security of your data?

ABC Auctions takes the security of your personal data seriously and so we have taken both technical and organizational measures to protect your personal data.

How long do we keep your data?

We will not retain your personal data any longer than is necessary for the purpose of processing. After this, the data will be removed as soon as it is no longer needed, taking into account the legal obligation to retain data. For this purpose, the legal basis will be taken as a starting point and the retention period will be tailored to the period during which ABC Auctions needs the data to achieve the purpose of processing.

With whom are your details shared?

ABC Auctions partners with other parties to provide you services and will only pass information to third parties that fall within the following scope:

Affiliated companies: affiliated companies of ABC Auctions and its subsidiaries, if these companies offer comparable data protection and the transfer of data is permitted.
Service providers: We commission other companies and individuals to work on our behalf. Examples of service providers include companies that offer delivery services or payment processing. When ABC Auctions uses the services of third parties, it enters into agreements with these parties, from which no independent obligation arises for them with respect to the processing of personal data. These service providers have access to the personal information (including name and address details, e-mail address and telephone number) necessary to carry out their work (e.g. the delivery of lots). However, they are not permitted to use this data for other purposes.
Sellers: Your personal information may be shared with our Sellers. If you make a purchase whereby the lot is shipped to you, we will share your name, address and contact information (phone number and email address) with the Seller so that the shipment can be completed. If you make a purchase where the Seller organizes the pickup day, we will share your name, address and phone number with the Seller so that you can be contacted about the desired pickup time. The Seller may also contact you in case you have an outstanding invoice. Finally, we will share your information with the Seller if you have a complaint about your purchase and ABC Auctions has not been able to resolve it as part of its mediation role. The Seller will then contact you directly. Please note: If your contact details change during an auction, during a complaint or shortly after a complaint has been resolved, we may provide your ‘old’ contact details to the Seller if there is reason to believe that this is necessary for the Seller to obtain the rights under the sales contract.
In all other cases, you will be informed if your personal data is to be transmitted to third parties and you will be given the opportunity to individually consent to this.

For each disclosure we will ensure that the necessary contractual safeguards are in place to protect your personal information.

In all cases where personal data is transferred within the above context to third parties in countries outside the European Economic Area (EEA), we will only transfer the data in accordance with this Privacy and Cookie Statement and applicable privacy protection regulations.

In principle, all data will be processed within the EU wherever possible and will not be exchanged with parties outside the EU. Data may only be exchanged by ABC Auctions with a non-EU country if the recipient can guarantee the same level of data protection, either on the basis of the legislation in force in that country or through separate agreements as prescribed by the EU in the EU format for a binding agreement.

What rights do you have regarding your data?

Within the framework of the AVG, you as a citizen have a number of rights towards ABC Auctions. You can invoke these rights by sending an e-mail to dpo@abc-auctions.ro. Requests in which you invoke your rights, acquired under the AVG, will be dealt with within 30 days. If we are unable to process your request within 30 days, we will respond to you within 30 days with reasons why we are unable to process your request within 30 days. In that case, we will have 90 days to process your request.

Right to Information.

You have the right to know how we handle your personal data in a proper and transparent way and what rights you can exercise in that respect. In this Privacy and Cookie Statement, we have explained in detail which personal data of yours we collect and how we handle your personal data.

Right of Inspection.

You have the right to access your personal data that we hold about you at any time. You can request access by sending an e-mail to dpo@abc-auctions.ro to our Data Protection Officer. Please include your name, email address and account ID. In addition, we may ask you questions to verify your identity. Requests to view your data will be processed within 30 days.

Right of correction.

You have the right to correct the personal data we hold on you when these are incorrect or outdated and/or to complete these data when they are incomplete. You can do this yourself 24/7 in your account.

Right to object.

You have the right to object to the way in which we process your personal data. This right applies to the personal data we use for direct marketing, such as newsletters. You can ask us to stop using your personal data for personalised e-mails regarding our auctions. You can set this up yourself in your account. Furthermore, this right also applies to other personal data we process about you based on our legitimate interests.

Right to data portability.

You have the right to receive the personal data you provided us, in the context of the agreement you made with us, in order to keep this personal data in a database of your own or of a third party. You can submit a request to this effect to our Data Protection Officer by sending an e-mail to dpo@abc-auctions.ro . Please include your name, email address and account ID. In addition, we may ask you questions to verify your identity. You will receive a file in a machine-readable format (CSV or XML) containing your name, address and city details, your bid details and your purchase history.

Right to restriction.

You have the right to request the restriction of your data. This means that we are allowed to keep your personal data, but not to use it. This right arises in a number of cases. If you believe that this is the case, you can inform us by e-mail at dpo@abc-auctions.ro .

Right to be forgotten/deleted account.

In some cases, you have the right to be forgotten. You can request the deletion of your account through our customer service or through our Data Protection Officer. In this case, we will assess whether we can delete your data or whether we need to keep certain data due to a legal obligation.

You can request us to remove (part of) your personal data. Please contact our customer service.

Right to lodge a complaint.

If you do not agree with how we handle your personal data, you have the right to file a complaint. If you have a complaint, we would like to resolve this with you first. You can contact the Data Protection Officer by e-mail at dpo@abc-auctions.ro . Please mention your name, e-mail address and account ID.

You can also contact the Romanian Data Protection Authority for general information about the protection of personal data.

What are cookies?

ABC Auctions places cookies in your browser when you visit one of our websites.

Cookies are small (temporary) text files that are placed to ensure optimal operation of our websites.

Thanks to cookies, you don’t have to enter or download the same information every time you come back to us, which is very convenient! In addition, cookies help us understand how you use our website so we can make it better and more customer-friendly. For instance, cookies help us collect certain statistics for statistical purposes and to analyse the number of page visits and the popularity of individual pages and subjects. We also use cookies for marketing purposes.

The cookies we use have different expiry dates. A ‘session cookie’ expires as soon as you close your browser, whereas a ‘persistent cookie’ remains on your device for a longer period.

A full overview of the cookies we currently use on our websites and apps can be found during your first visit to our websites and apps in our cookie bot at the bottom of the page. Here you can give your permission for our cookies to be placed. If you do not want our websites and apps to store cookies on your computer, you can of course refuse our their use.

Necessary cookies

Purpose

Necessary cookies, also known as functional cookies, are cookies that are necessary for our websites and apps to function properly. These cookies are necessary for the performance of our online auction platform. This includes cookies to allow you to log in to our websites and apps, as well as to process your bids or remember your favourite lots. These cookies also include analytical cookies which have little or no impact on your privacy. Necessary cookies are required and no user consent is required. Necessary cookies are always placed.

Cookie preferences

Purpose

Preference cookies allow our websites and apps to remember information that affects the behaviour and design of the website, such as your preferred language or the region where you live. Preference cookies are also used to remember your settings when you revisit our websites and apps in the future. This results in faster and easier access, for example because you don’t have to log in again.

Preference cookies also help you to select lots and save them in your favourites, so that you can come back to view them later and decide whether to bid on them in the auction. Preference cookies also make it possible to inform you when another user has placed a higher bid than you.

Statistics cookies (analytics)

Purpose

Statistics cookies help us understand how our auction platform is used and how we can continue to improve it, by collecting and reporting data anonymously.

Marketing cookies (tracking)

Purpose

We use Marketing cookies to track visitors as they use our websites and apps. The purpose of Marketing Cookies is to display ads that are relevant to the individual user. This makes these ads more valuable to publishers and third party advertisers. These cookies are also known as tracking cookies. Tracking cookies usually involve the processing of personal data. Think for example of the IP-address.

Accept cookies

For optimal use of our websites and apps, it is necessary that you accept our cookies. When you visit our websites and apps for the first time, you will see our cookie bot. With this you can easily accept our cookies.

Delete or disable cookies

You can change the settings of your web browser to block all cookies or only cookies from third party providers. You can also delete cookies that have already been stored in your web browser settings. However, please note that these settings must be changed separately for each web browser and computer you use. If you block our cookies then ABC Auctions can not guarantee an optimal functioning of its websites and apps.

Changing the settings differs per web browser. We have listed the instructions for the most popular web browsers for you:

Hyperlink

ABC Auctions’ websites and/or apps may contain hyperlinks to other websites and to websites of business partners that are not part of ABC Auctions. ABC Auctions accepts no responsibility for the data protection practices and the content of these websites and/or apps.

Final provisions

ABC Auctions reserves the right to make changes to this Privacy Statement from time to time. Please check this each time you visit the website to stay informed.

If you have any questions about this Privacy Statement, any of our websites or your registration information, or if you would like to change that information, please contact:

Data Protection Officer:
Calafatului street 117
Braniste (Podari)
Dolj County, Romania
dpo@abc-auctions.ro